Mirror Mirror | Illuminate Pavilion FAQs
Can't find the answer?
Contact our friendly team on 1300 496 623 from 10am - 4pm, Monday to Friday.
Getting There
The Illuminate Adelaide Pavilion is located on Victoria Square/Tarntanyangga.
For transport and parking, please visit HERE.
Admission Times
Please arrive at the Illuminate Pavilion 5 minutes prior to your scheduled session time. Sessions begin every 15 minutes and admission is as per the session time you have booked for - latecomers will be admitted subject to availability.
Duration
Mirror Mirror is a curated immersive experience - please allow 45-60 minutes to enjoy it in full.
Age Suitability
The Illuminate Pavilion is suitable for all ages. Children 4 years and under are free of charge but need to register for a ticket at the time of purchase.
Ticket Prices
General Admission – from $39.00 per person, $49 from 5pm Friday and all-day Saturday-Sunday.
Group (4 or more people) - $36.00 per person, $46 from 5pm Friday and all-day Saturday-Sunday. To book for more than 4 people, please click the + during the booking process. Each person must show a ticket for entry.
4 years and under are free, however a $0.00 ticket is required for entry as every person must be ticketed.
A merchant service fee of 2% applies.
Payment is by credit card only - no cash payments.
No concessions apply to this event.
Companion Card
Illuminate Adelaide honours the companion card scheme, bookings can be made at the venue box office for at the time of attendance. Please have your companion card ready to present.
Facilities
Toilets are available at Illuminate Pavilion. There is no cloak room at this event. As this is an indoor venue, Illuminate Pavilion sessions will go ahead rain, hail, or shine.
How do I enter the event?
Venue staff will scan your tickets for entry - please print out your tickets or have them ready to show on your phone. If you prefer to print out your tickets at home, make sure you place them in the correct recycling bin afterwards.
Prohibited Items
Please note that animals (with the exception of service animals), chairs, eskies, BYO alcohol, DSLR cameras and video equipment, tripods, and drones are prohibited.
Photos and Photography Equipment
Take as many photos as you want with your phone, and don't forget to #IlluminateAdelaide when you post them. However, please note that due to the size and obstruction of lenses, professional photography equipment (DSLR cameras video equipment and tripods) will not be admitted in the venue.
Accessibility
Illuminate Pavilion is an accessible venue. Please let Front of House staff know of any access requirements upon your arrival to the Pavilion.
Can't find the answer?
Contact our friendly team on 1300 496 623 from 10am - 4pm, Monday to Friday or email [email protected]
Book your Mirror Mirror | Illuminate Pavilion experience HERE